What is the delivery time?
Our average delivery time is 7 to 12 business days after dispatch. Please note that weekends and public holidays are not included in this timeframe.
Where do your products come from?
All Big Brandz products are premium 1:1 quality replicas sourced from trusted international suppliers in Asia, Europe, and the United States.
Will I receive a tracking number?
Yes! Once your order has completed the import and inspection process (usually within 1–4 days), we’ll provide you with both an international tracking code and a domestic tracking code, so you can monitor your order at every stage.
How do I choose the right size?
We recommend selecting the same size you normally wear. Our sizing runs true to standard UK/EU measurements.
Can I order more than one item?
Absolutely! You can purchase as many products as you’d like. Depending on availability, some items may arrive in separate shipments, but all will be delivered within the same overall timeframe.
Is Big Brandz reliable?
Yes — Big Brandz has built a strong reputation since 2022, with hundreds of satisfied customers featured on our Instagram. We use secure payment platforms such as PayPal and Stripe, both of which offer buyer protection and full refunds in the unlikely event of an issue.
Do your products come with a warranty?
Yes. Every product comes with a warranty against manufacturing defects. If a defect is confirmed, we’ll gladly provide a free exchange or replacement.
What payment methods do you accept?
We accept Credit Cards, Debit Cards, and PayPal for a fast and secure checkout experience.